About Steve Turner

Steve is COO of Beyond Resilience LLC and President of Flow Business Solution. Steve graduated from the University of Wisconsin with a degree in Business Administration. This, along with his appreciation and respect for UPS where he was on the management team while attending college, launched his business career on a leadership journey of success. Steve has a proven 34-year management career with UPS. He provided leadership in the diverse environments of Operations, Finance and Accounting, and Technology at District, Region, and corporate levels. This included five years in Europe at the beginning of UPS’ global expansion, where he was a Finance Director with responsibilities in 10 countries. His responsibilities in the countries he covered globally solidified an important fact…cultures vary, but hearts do not. No matter where he went, he experienced the same reality. Upon his return to the USA, he moved to UPS Information Services, leading groups that designed, built, and deployed UPS financial systems for worldwide use. Employees will follow those who care about them, train them for success and appreciate who they are as individuals. His dedication to the individual lives of his employees and the value they provided in his business groups yielded him success in every position he held. He demonstrated the value of leading employees as opposed to managing them. “Systems, processes, and procedures should be managed. Employees should be led!” – Steve Turner